Contact Us

Start a new chapter in intelligent industry

Contact Us

Contact Information

Head Office

Room 1001, Qingshan Lake Science and Technology Investment Building (NetEase Joint Innovation Center), No. 166 Science and Technology Avenue, Qingshan Lake, Lin’an District, Hangzhou, Zhejiang, China

Institute of Automation Industrial Park, Building A

Email

service@zkff.ai

We aim to reply within 24 hours

Service Hours

Monday–Friday, 9:00–18:00

Holiday support available

Location Map

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Business Hours

Monday–Friday9:00 - 18:00
Saturday10:00 - 16:00
SundayClosed

Frequently Asked Questions

Quick answers about our products and services

How long is the product warranty?

Our products include a two-year warranty; key components may be covered for up to three years.

Do you offer custom development?

Yes. We provide solutions tailored to customer requirements.

How quickly does technical support respond?

Within four hours during business hours, or within one hour for urgent issues.

Do you support overseas deployment?

Yes. We support global deployment and localized technical service.

ZKFF Robotics | Robots & Web4.0